Lucky Service Types
There are different types of services on Lucky to cater to every passengers’ needs. Each service has its own set of fares as well as requirements to be on that service type; such as the car model, size, driver’s performance, etc.
Car Eligibility Requirements
LuckyGo
LuckyGo is the default service type that all partner-driver in Malaysia will have when they join the Lucky platform.
Eligibility Criteria for LuckyGo
Vehicle Requirements
Vehicles manufactured in 2011 and newer
Only 4-door sedan and 5 door hatchback cars are allowed
No damages/scratches interior and exterior of the car
All vehicle models in A-segment, B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyGo
No pickup truck/ van
Pick-up trucks (only acceptable in East Malaysia)
Driver Requirements
*No email/walk in request required. LuckyGo service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by LuckyCar are final.
Eligibility Criteria for LuckyGo
Vehicle Requirements
Vehicles manufactured in 2011 and newer
Only 4-door sedan and 5 door hatchback cars are allowed
No damages/scratches interior and exterior of the car
All vehicle models in A-segment, B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyGo
No pickup truck/ van
Pick-up trucks (only acceptable in East Malaysia)
Driver Requirements
- Cancellation Rate: Minimum
- No excessive cancellations/ disciplinary issues
- Must have a valid PSV licence
*No email/walk in request required. LuckyGo service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by LuckyCar are final.
LuckyPlus
LuckyPlus is a service that offers passengers a comfortable sedan car with top-rated driver-partners.
Eligibility Criteria for LuckyPlus
Vehicle Requirements
Vehicles manufactured in 2011 and newer
Only 4-door sedan and 5 door hatchback cars are allowed
No damages/scratches interior and exterior of the car
All vehicle models in B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyPlus
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)
Driver Requirements
*No email/walk in request required. LuckyPlus service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by LuckyCar are final.
Eligibility Criteria for LuckyPlus
Vehicle Requirements
Vehicles manufactured in 2011 and newer
Only 4-door sedan and 5 door hatchback cars are allowed
No damages/scratches interior and exterior of the car
All vehicle models in B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyPlus
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)
Driver Requirements
- Cancellation Rate: Minimum
- No excessive cancellations/ disciplinary issues
- Must have a valid PSV licence
*No email/walk in request required. LuckyPlus service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by LuckyCar are final.
LuckyMPV
LuckyMPV is an on-demand service that consist of 7-seater cars (including the driver), which provide groups of more than 4 passengers a safer and more comfortable and convenient way to travel.
Eligibility Criteria for LuckyMPV
Vehicle Requirements
Vehicles manufactured in 2011 and newer
6 passenger seats with 6 seat belts
No damages/scratches interior and exterior of the car
All vehicle models in B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyMPV
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)
Driver Requirements
*No email/walk in request required. LuckyMPV service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by Lucky are final.
Eligibility Criteria for LuckyMPV
Vehicle Requirements
Vehicles manufactured in 2011 and newer
6 passenger seats with 6 seat belts
No damages/scratches interior and exterior of the car
All vehicle models in B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyMPV
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)
Driver Requirements
- Cancellation Rate: Minimum
- No excessive cancellations/ disciplinary issues
- Must have a valid PSV licence
*No email/walk in request required. LuckyMPV service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by Lucky are final.
LuckyPremium
LuckyPremium is available throughout Malaysia
Eligibility Criteria for LuckyPremium
Vehicle Requirements
Vehicles manufactured in 2013 and newer
Have at least 4 doors and sit a minimum of 4 passengers
Functional seat belts for all seats
No damages/scratches interior and exterior of the car
All vehicle models in D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyPremium
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)
Driver Requirements
*No email/walk in request required. LuckyMPV service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by Lucky are final.
Eligibility Criteria for LuckyPremium
Vehicle Requirements
Vehicles manufactured in 2013 and newer
Have at least 4 doors and sit a minimum of 4 passengers
Functional seat belts for all seats
No damages/scratches interior and exterior of the car
All vehicle models in D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyPremium
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)
Driver Requirements
- Cancellation Rate: Minimum
- No excessive cancellations/ disciplinary issues
- Must have a valid PSV licence
*No email/walk in request required. LuckyMPV service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by Lucky are final.