Lucky Service Types

There are different types of services on Lucky to cater to every passengers’ needs. Each service has its own set of fares as well as requirements to be on that service type; such as the car model, size, driver’s performance, etc.


Car Eligibility Requirements

LuckyGo

LuckyGo is the default service type that all partner-driver in Malaysia will have when they join the Lucky platform.


Eligibility Criteria for LuckyGo

Vehicle Requirements

Vehicles manufactured in 2011 and newer
Only 4-door sedan and 5 door hatchback cars are allowed
No damages/scratches interior and exterior of the car
All vehicle models in A-segment, B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyGo
No pickup truck/ van
Pick-up trucks (only acceptable in East Malaysia)

Driver Requirements

  • Cancellation Rate: Minimum
  • No excessive cancellations/ disciplinary issues
  • Must have a valid PSV licence

*No email/walk in request required. LuckyGo service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by LuckyCar are final.

LuckyPlus

LuckyPlus is a service that offers passengers a comfortable sedan car with top-rated driver-partners.


Eligibility Criteria for LuckyPlus

Vehicle Requirements

Vehicles manufactured in 2011 and newer
Only 4-door sedan and 5 door hatchback cars are allowed
No damages/scratches interior and exterior of the car
All vehicle models in B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyPlus
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)

Driver Requirements

  • Cancellation Rate: Minimum
  • No excessive cancellations/ disciplinary issues
  • Must have a valid PSV licence


*No email/walk in request required. LuckyPlus service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by LuckyCar are final.

LuckyMPV

LuckyMPV is an on-demand service that consist of 7-seater cars (including the driver), which provide groups of more than 4 passengers a safer and more comfortable and convenient way to travel.


Eligibility Criteria for LuckyMPV

Vehicle Requirements

Vehicles manufactured in 2011 and newer
6 passenger seats with 6 seat belts
No damages/scratches interior and exterior of the car
All vehicle models in B-segment, C-segment, D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyMPV
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)

Driver Requirements

  • Cancellation Rate: Minimum
  • No excessive cancellations/ disciplinary issues
  • Must have a valid PSV licence


*No email/walk in request required. LuckyMPV service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by Lucky are final.

LuckyPremium

LuckyPremium is available throughout Malaysia

Eligibility Criteria for LuckyPremium

Vehicle Requirements

Vehicles manufactured in 2013 and newer
Have at least 4 doors and sit a minimum of 4 passengers
Functional seat belts for all seats
No damages/scratches interior and exterior of the car
All vehicle models in D-segment, E-segment, F-segment, M-segment, and J-segment cars are accepted for LuckyPremium
No pickup truck/ van
Pick-up trucks (only rejected in West Malaysia)

Driver Requirements

  • Cancellation Rate: Minimum
  • No excessive cancellations/ disciplinary issues
  • Must have a valid PSV licence


*No email/walk in request required. LuckyMPV service is only available for selected drivers which successfully fulfilled all criteria above. All decisions made by Lucky are final.