App or GPS not working
- GPS not working
- Not receiving jobs, or no pop-ups when booking comes in
- App won’t open, respond, unexpectedly quits, or shows an error
Lost & found issues
Passenger behaviour issues
- My passenger didn’t show up
- My passenger cancelled the booking
- My passenger chose the wrong service type
- How to handle passenger with a pet
- How to manage rude passengers
- My passenger’s carrying harmful materials
- My passenger behaved inappropriately
- My passenger didn’t pay
- My passenger made a mess or damaged my vehicle
- How to rate my passenger