Ride booking issues
Safety
Payment or receipt issue
- I wasn’t picked up for my booking
- I paid more than quoted
- I forgot to pay or gave the wrong amount
- How can I access my receipts
Feedback about my Driver
- My driver refused to have pets onboard
- How do I rate my driver
- My driver didn’t show up
- My driver’s info didn’t match the app
- Report unsafe detour or stop
- My driver has another passenger onboard
- My driver’s vehicle was not as expected
- How do I report my driver
- Report a serious incident
- My driver took a longer route
- My driver was stuck in traffic
- My driver dropped me at an undesignated location
- I’d like to compliment my driver