The Code of Conduct is a set of guidelines and standards that we hold our independent driver and delivery-partners accountable to as part of our Lucky community. This ensures that our users are protected, our systems are not abused and that, working with our driver-partner, we deliver the best experience to our users. Lucky maintains a zero-tolerance policy towards violations of the Code of Conduct, and infringements can result in suspension or termination of user access to the Lucky platform.